Audio Visual Rental Terms & Conditions
IT IS THE RENTER’S RESPONSIBILITY TO READ THE TERMS AND CONDITIONS THOROUGHLY PRIOR RENTING WITH WOWAV. THE RENTER AGREES TO THESE TERMS, BY TAKING POSSESSION OF ANY ITEM OF EQUIPMENT.
Definition. THE RENTER is defined as an individual who pays a fee to hire equipment from WOW Audio Visual Rentals (referred to as WOWAV for the rest of the document). By renting with WOWAV, THE RENTER accepts the following terms and conditions made between WOWAV and THE RENTER.
Cost. By renting with WOWAV, THE RENTER agrees to pay for the hired equipment.
Responsibility. THE RENTER accepts complete responsibility for all the users of the equipment during the time the equipment is being hired by THE RENTER.
Equipment Care. THE RENTER will exercise care over the hired equipment so as to prevent any loss and or damage to the equipment.
Non-functional Equipment. It is THE RENTER’S responsibility to inspect the condition of the equipment upon receiving the equipment. If the equipment appears to be non-functional THE RENTER is to contact WOWAV immediately. WOWAV will try to provide a replacement, but this may not be possible. If a replacement is not possible, please notify WOWAV in written form, specifying the time of use and issues with the equipment, to qualify for any consideration of refund or partial refund.
Equipment Delivery and / or Pickup. THE RENTER is responsible for providing detailed information to ensure equipment delivery and / or pickup. If THE RENTER fails to do so, THE RENTER is to pay for any delivery / pickup and / or failed delivery / pickup attempt. Any hired equipment not picked up, or accepted during delivery attempt – will be charged to THE RENTER in full unless given notice of cancellation within 24 hours.
Late Fees. THE RENTER will return all hired equipment by the due date. THE RENTER will be subjected to late fees unless prior notification no later than 6 hours before due time. WOWAV may waive the late fees if THE RENTER provides valid reason. WOWAV preserves the rights to give final judgement on “valid reasons”. If THE RENTER fails to notify WOWAV beforehand, every late day is calculated as full day rental price.
Cancellation. Cancellation prior to 24 hours of commencement of the rental period is not subject to charge. Cancellation within 24 hours of commencement of the rental period without valid reasons is subject to charge in full. Cancellation once courier has departed for the rental site will be charged in full. WOWAV may waive the cancellation fees if THE RENTER provides valid reason. WOWAV preserves the rights to give final judgement on “valid reasons”.
Assignment, etc. The hired equipment may not be assigned, transferred, pledged, sublet or lent by THE RENTER to anyone without prior written consent of WOWAV.
Equipment Condition. Upon return THE RENTER shall return the hired equipment and all accessories (including, but not limited to, power cables, adapters, cables, presentation clicker, extension cords, etc.). WOWAV will test the returned equipment to ensure that it is in the same condition as at the time of delivery thereof to THE RENTER. Ordinary wear and tear resulting from the proper use thereof alone excepted.
Equipment Loss, Theft or Damage. THE RENTER will notify WOWAV immediately in the event of any equipment loss, theft or damage or if THE RENTER is not able to return the hired equipment due to any reason.
THE RENTER accepts complete responsibility for any loss, theft and or damage that is caused to the hired equipment due to THE RENTER’s negligence and or improper use of the hired equipment during the rental period.
THE RENTER will notify WOWAV if there is any loss and or damage to the hired equipment due to negligence and or improper use. Not using the hired equipment, the way WOWAV and or the manufacturer’s instructions; not using the hired equipment for its intended purpose; allowing the hired equipment out of THE RENTER’s personal control and possession; and or not protecting the hired equipment from damage or loss all hereby constitute “improper use”.
Compensation. THE RENTER agrees to pay the cost of replacement or any repairs to the hired equipment up to the retail price of the hired equipment for negligence and or improper use that causes damage, loss or theft to the hired equipment.
Liability. THE RENTER assumes all risk or loss, destruction and liability resulting from the use of the hired equipment and hereby acknowledges that WOWAV will not be held liable for any injury, loss or damage, direct or consequential, that may arise out of the use or the improper use of the hired equipment regardless if used singularly or in connection with any other equipment.
WOWAV’s Expenses. THE RENTER shall pay WOWAV all costs and expenses, including attorney’s fees, incurred by WOWAV in exercising any of its rights or remedies hereunder or enforcing any of the terms, conditions, or provisions hereof.